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ChoziShop Privacy Policy

Effective Date: January 06, 2026

This Privacy Policy (“Policy”) describes how Gershom Technology and Construction Co. Limited (“Gershom Technology,” “we,” or “us”), a company registered in Uganda, collects, uses, discloses, and protects information that we obtain about visitors to our website https://www.chozishop.com (the “Site”) and the services available through our Site (collectively, the “Services”).

By visiting the Site or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services is subject to this Policy and our Terms of Service.

1. Our Commitment to Privacy

We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the Uganda Data Protection and Privacy Act, 2019 (the "Act"). We act as a Data Controller with respect to the personal data we collect from you, and as a Data Processor with respect to the data you collect from your customers using our Services.

2. Information We Collect About You

We collect information about you directly from you, from third parties, and automatically through your use of our Site or Services.

2.1. Information We Collect Directly From You (Account Data)

To create and maintain an account, you must provide us with the following personal information:

  • Identity Data: Your first and last name, email address, phone number, and physical address (home or work).
  • Business Data: Business name, trading license (depending on jurisdiction), and employment information.
  • Security Data: Password and account renewal information (e.g., phone number, debit/credit card numbers).

2.2. Information We Collect Automatically (Usage Data)

We automatically collect information about your use of our Site and Services through cookies, web beacons, and other technologies. This includes:

  • Device and Connection Data: Your browser type, operating system, IP address, and geolocation.
  • Activity Data: Web pages you view, links you click, the length of time you visit our Site, and the referring URL.
  • Transaction Data: Aggregated and anonymized data related to your sales volume, product performance, and inventory levels (used for providing business briefs and improving our AI features).

2.3. Customer Data (Data We Process on Your Behalf)

When you use our Point-of-Sale (POS) or E-commerce Services, you collect data from your customers (e.g., transaction details, customer names, mobile money numbers). We process this data on your behalf. You are the Data Controller for this information, and you are responsible for ensuring you have the necessary legal basis (e.g., consent) to collect and process it.

3. How We Use Your Information (Purpose of Processing)

We use your personal information for the following purposes, which constitute the legal basis for our processing:

Purpose of Processing Legal Basis (Under the Act)
Service Provision Necessary for the performance of a contract (Terms of Service)
Communication & Support Necessary for our legitimate interests (responding to inquiries, account management)
Marketing & Promotions Your consent (opt-in) or legitimate interests (for existing customers)
Service Improvement Necessary for our legitimate interests (improving performance, developing new features)
Security & Fraud Prevention Necessary for compliance with a legal obligation and legitimate interests (protecting our systems and users)
Compliance Necessary for compliance with a legal obligation (e.g., tax, law enforcement)

4. How We Share Your Information

We may share your information, including personal information, only in the following circumstances:

  • Service Providers: We disclose information to service providers, contractors, or agents who perform functions on our behalf (e.g., web hosting, email providers). These third parties are contractually obligated to protect your data and use it only for the purposes we specify.
  • Affiliates: We may disclose information to our corporate affiliates for internal business purposes.
  • Legal Process: We may disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • Business Transfers: If we are acquired by or merged with another company, your information may be transferred to the new entity.
  • With Your Consent: We may share your information with any other third party with your prior consent.

5. Your Rights as a Data Subject (Under the Uganda Data Protection and Privacy Act, 2019)

As a data subject, you have the following rights regarding your personal data, subject to applicable limitations under the Act:

Right Description
Right to Access You have the right to request access to the personal data we hold about you.
Right to Correction You have the right to request that we correct or update any inaccurate or incomplete personal data.
Right to Prevent Processing You have the right to request that we stop processing your personal data where the processing is causing or is likely to cause unwarranted substantial damage or distress to you or another person.
Right to Deletion (Erasure) You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Lodge a Complaint You have the right to lodge a complaint with the National Information Technology Authority Uganda (NITA-U) or any other relevant regulatory body.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframes required by the Act.

6. Our Use of Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We use cookies primarily for functional purposes (i.e., to support the proper working of our Site and Services) and for analytics (e.g., plausible.io) to improve performance and user experience.

  • Disabling Cookies: Most web browsers automatically accept cookies. You can change your browser options to block them. Please note that disabling cookies may affect the functionality of certain features on our Site and Services.
  • Do-Not-Track: Currently, our systems do not recognize browser “do-not-track” requests.

7. Security of Your Personal Information

We have implemented reasonable technical and organizational precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

  • Your Responsibility: You are responsible for protecting against unauthorized access to your password, phone, and computer. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
  • No Guarantee: Please be aware that despite our best efforts, no data security measures can guarantee 100% security.

8. Third-Party Links and User Generated Content

  • Third-Party Links: Our Site and Services may contain links to third-party websites. Any access to, and use of, such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
  • User Generated Content: If you post content to our Site or Services (e.g., comments, reviews), the information that you post will be available to all visitors to our Site. If you post your own content, your posting may become public, and we cannot prevent such information from being used by third parties.

9. Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or sending you an email.

10. Contact Us

If you have questions about the privacy aspects of our Services, would like to exercise your rights as a data subject, or would like to make a complaint, please contact us using our Contact Us form or at the following address:

Gershom Technology and Construction Co. Limited
Plot 92, Kanjokya House, Kamwokya
info@chozishop.com
+256 704 496 931